Privacy policy.

Who we are

Pinntec Ltd is a self-service and automation specialist registered in England and Wales, with its head office at Newtown Grange Farm Business Park, Newtown Unthank, Desford, Leicestershire, LE9 9FL.

What we collect

• Contact details you give us through our enquiry form or by phone or email: name, company, email address and phone number.
• Correspondence you send us about your enquiry.
• Basic technical information needed to serve this website, such as IP addresses in server logs.

How we use it

• To respond to your enquiry and provide the services you ask about.
• To administer contracts, projects and support agreements with clients.
• To meet our legal obligations.

We do not sell personal information, and we do not use it for automated decision making.

Legal basis

We process enquiry data on the basis of legitimate interest in responding to you, and client data as necessary for the performance of a contract.

Retention

Enquiry data is kept only as long as needed to handle your enquiry and any follow-up. Client records are kept for the duration of the relationship and any statutory retention periods.

Your rights

Under UK GDPR you may request access to, correction of, or deletion of your personal data, and you may object to or restrict processing. To exercise any right, call us on 0116 218 4444 or write to the address above. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Third parties

We only share personal data with suppliers where necessary to deliver services, under appropriate agreements, and never for their own marketing.