/  Operating divisions

About Pinntec.

We created three focused divisions to provide the specialist resources our clients need, linked by a deep understanding of how technology enhances customer experience while improving operational efficiency.

Who we are

A technology company built on retail operations experience.


Pinntec is a technology-based solutions company specialising in self-service screens and kiosks, smart vending, intelligent lockers, and automated access control and queue management. Unlike providers who offer a single point solution, we identify and fix weaknesses across the entire user journey.

Our senior management team has more than 100 years of combined experience working with retailers, hospitality and healthcare organisations, and has been responsible for over 250,000 devices deployed in the UK in the past five years.

Pinntec engineer at work
Automation Division

Specialists in self-service, vending and automated solutions

Pinntec's management team have been responsible for more than 250,000 devices deployed in the UK over the past five years. We combine enterprise software with engineering innovation and specialist equipment design to improve process automation and flow management.

Our secure in-house software platform remotely manages everything seamlessly, integrating with multiple third-party and business systems.

  • Enterprise software plus engineering innovation
  • Secure, in-house remote management platform
  • Integrates with third-party and business systems
Illustration of the VISION platform remotely managing kiosks, vending, lockers and access control
Sports & Entertainment: Ballnation

A new, fun, sports-based experience

As featured in ‘Last Minute Winner' on BBC MOTDx, Ballnation blends physical play with digital output and satisfies the growing demand for competitive socialising.

Our experience hotspots are semi-permanent, multi-purpose venues that appeal to different segments throughout the day and drive multiple revenue streams, fusing the physical and digital worlds so consumers and brands come together in an impactful way.

Illustration of the Ballnation interactive football target wall
Services & Operations Division

Seamless design, delivery and 24/7/365 support

Our specialist technicians, logistics and installation teams ensure the efficient deployment and servicing of your solutions for the best results and optimum performance, round the clock. Based at our Desford head office near Leicester, with a central UK location and strong motorway access.

Pinntec engineers

  • Uniformed, fully qualified, highly experienced
  • Able to handle the typical unforeseen issues
  • ‘Kanban' stock held in vans to maximise uptime
  • Preventative maintenance guidance and skills

Support services

  • Service level agreement as required
  • Portal to track unit, service & maintenance
  • Real-time stock reporting & fast-track triage
  • Preventative maintenance schedule
  • 24/7/365 helpdesk
3
Production locations
24/7/365
Helpdesk
250k+
Devices deployed
100%
Proactive monitoring

Ready to see which division fits your challenge?

Our senior management team has more than 100 years' combined experience delivering strategy for retailers, hospitality and healthcare organisations.